Frequently Asked Questions
Your questions, answered. Get clarity on our services and processes.
What properties do you manage?
We provide a range of property management services tailored to your needs. Our experienced team ensures your property runs smoothly and stress-free. From tenant placement to maintenance, we handle everything with a professional touch.
How do I apply for a rental?
Our goal is to simplify the leasing process. We assist with applications, leases, and everything in between, ensuring a smooth transition for both property owners and tenants.
What are your management fees?
We strive for transparency in our pricing structure. Our management fees depend on various factors, which we can discuss in detail during your consultation.
Do you accept pets?
We generally allow pets, but there may be specific breed or size restrictions. Please check with us for precise pet policy details.
How do I report maintenance issues?
If you encounter any maintenance issues, you can report them through our website or by contacting our office directly. We aim to address concerns promptly.
What is your office hours?
Our office hours are Monday to Friday, 9 AM to 5 PM. We also provide emergency contact options for urgent issues outside of these hours.
Do you require a security deposit?
Yes, a security deposit is typically required. The exact amount can vary, so please inquire for details specific to each property.
How frequently do you collect rent?
Rent is collected on a monthly basis, with reminders sent prior to the due date for convenience.
Can I terminate my lease early?
Terminating a lease early can be discussed, but it generally involves specific conditions and potential fees. Please contact us for personalized guidance.
How do you handle tenant disputes?
We’re committed to finding solutions to tenant disputes promptly and fairly. Our team is here to mediate and ensure a smooth resolution process.